Frequently Asked Questions

If your questions or concerns are not answered here, please reach out to us at The Soapcreek Company.  We’d be glad to help!

How secure is shopping in the Online Shop? Is my data protected?
Your transaction data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) server software. The encrypted information of your order, your name, address, credit card and bank details cannot be read by a third party.
How do I received an invoice for my website purchase order?

You will receive a personalized invoice receipt which will include all order details, sent directly to the email address you provide at ‘Checkout’.

What payment methods are accepted at The Soapcreek Company
Our website integrates WooCommerce to facilitate all payments and purchases.  WooCommerce is the top rated application used for many premier eCommerce websites.